The effect of marketing intelligence adoption on enhancing profitability indicators of banks listed in the Egyptian stock exchange

Authors

  • shereen Aly Helwan University

DOI:

https://doi.org/10.37380/jisib.v12i3.906

Keywords:

Marketing intelligence, profitability indicators, return on equity, return on assets

Abstract

The purpose of this study is to examine the effect of marketing intelligence (MI) adoption on enhancing the profitability indicators of banks adopting MI and listed in the Egyptian stock exchange. A statistical analysis was carried based on data collected, using a questionnaire instrument to measure the efficiency of adopting MI among 12 banks adopting MI and listed in the Egyptian stock exchange. The study focuses on using 2 measures of profitability indicators; return on equity (ROE) and return on assets (ROA).The profitability indicators (ROE, ROA) of 12 central banks adopting MI and listed in the Egyptian stock exchange were measured during the period (2012–2021). Then, statistical analysis was conducted based on data collected using the simple linear regression model. The results of the study indicated a significant effect of MI adoption on enhancing the profitability indicators of 12 banks adopting MI and listed in the Egyptian stock exchange.

References

Ade, L. P., Akanbi, A. M. and Ismail, A. (2017), “The influence of marketing intelligence on business competitive advantage (A study of Diamond Bank PLC)”, Journal Of Competitiveness, vol. 9, No. 1, pp. 51-71.

Akbas, H.E. (2012), “Determinants of bank profitability: An investigation on Turkish Banking sector”, OCAK, pp. 103-110.

Al-Harbi, A. (2019), “The determinants of conventional banks profitability in developing and underdeveloped OIC countries”, Journal Of Economics, Finance And Administrative Science, vol. 24, No. 47, pp. 4-28.

Al-Hashem, A.O. (2020), “Mediation impact of market intelligence in the relationship between technology based knowledge sharing and product innovation”, TEM Journal, vol. 9, No. 2, pp. 688-693.

Al-Taei, A.M.T. and Al-Shakarchi, B.Th.M. (2022), “Profitability indicators and their impact on market value – a study of a sample of commercial banks listed in the Irag stock exchange for the period 2004-2019”, Journal Of Tanmiyat Al-Rafidain (TANRA), vol. 41, No. 133, pp. 288-308.

Al-Weshah, G. (2017), “Marketing intelligence and customer relationships: empirical evidence from Jordanian Banks”, Journal of Marketing Analytics, pp. 1-12.

Al-Zoubi, A.F. (2016), “The impact of marketing intelligence on Innovation and Technological Enterpreneurship in Jordan Telecommunication company (Empirical Study), “Journal of Marketing And Consumer Research, vol. 21, pp. 22-40.

Asqar, C. (2022), “The profitability indicators of commercial banks in the republic of Uzbekistan and their modern state”, World Economics And Finance Bulletin (WEFB), vol. 8, pp. 141-148.

Azeez, H.E. (2020), “Marketing intelligence system and its impact in determining strategies of competitive positions”, UTOPIA Y PRAXIS LATINO AMERICANA, vol. 25, No. 1, pp. 530-543.

Camilleri, S.J. (2005), “An analysis of the profitability, risk and growth indicators of banks operating in Malta”, Bank Of Valleta Review, vol. 31, pp. 32-48.

Carson, G., O’Connor, C. and Simmons, G. (2020), “The crucial role of market intelligence in the development of small business market capabilities”, Journal of Small Business and Enterprise Development, vol. 27, No. 5, pp. 797-816.

Erina, J. and Lace, No. (2013), “Commercial banks profitability indicators: Empirical Evidence from Lativa”, IBIMA Business Review, vol. 2013, pp. 1-9.

Faryabi, M., Moradi, R.M., Yasrebdoost, H. and Moghadam, S.S. (2013), “The effect of marketing intelligence on customers’ loyalty”, Vidyabharati International Interdisciplinary Research Journal, vol. 2, No. 2, pp. 34-45.

Hakuduwal, K. (2021), “Impact of bank specific factors on profitability of NEPALESE commercial banks”, Tribhuvan University Journal, vol. 36, No. 1, pp. 122-133.

Haripriya, M.S. (2020), “The role of culture code and IOT technology in successful implementation of marketing intelligence system”, International Journal Of Current Engineering And Scientific Research (IJCESR), vol. 7, No. 11, pp. 68-81.

Hossain, M.S. and Ahamed, F. (2015), “Determinants of bank profitability: A study on the banking sector of Bangladesh”, Journal Of Finance And Banking, vol. 13, No. 1 and 2, pp. 43-57.

Igbaekemen, G.O. (2014), “Marketing intelligence as a strategic tool for competitive edge”, British Journal Of Marketing Studies, vol. 2, No. 5, pp. 17-34.

Inha, E. and Bohlin, S. (2018), “Marketing intelligence: A literature review”, School of Business And Engineering, Halmstad University, Sweden, pp. 1-18.

Ismaeel, B. and Alzubi, MM (2020), “The impact of marketing intelligence on the market share of the Jordanian Commercial Banks”, Suntext Review Of Economics And Business, vol. 1, No. 3, pp. 1-8.

James, G. , Witten, D. ,Hastie, T. and Tibshirani, R. (2017), An Introduction to Statistical learning with applications in R, Springer New York Heidelberg Dordrecht London, DOI 10.1007/978-1-4614-7138-7.

Jeyarani, R. and Thangaraja, A. (2016), “The role of marketing intelligence n green banking – practices – A conceptual approach”, Imperial Journal Of Interdisciplinary Research (IJRI), vol. 2, No. 9, pp. 756-758.

Jolevski, L. (2015), “Non-performing loans and profitability indicators: The case of the republic of MACEDNIA”, Preliminary communication, vol. 4, No. 2, pp. 5-20.

Kamau, E.W. and Njuguna, P.M. (2020), “Effect of marketing intelligence on sales performance of commercial banks in Kenya”, The International Journal Of Business Management And Technology, vol. 4, No. 5, pp. 20-32.

Kant, R. T. (2020), “A new dimension of marketing intelligence for retailing process optimization: A conceptual approach”, International Journal Of Current Engineering And Scientific Research, vol. 7, No. 4, pp. 114-123.

Kohlscheen, E., Murcia, A. and Contreras, J. (2018), “Determinants of banks profitability in emerging markets”, Bank For International Settlements: BIS Working Papers No. 686, pp. 1-13.

Kumar, R.K. (2020), “Marketing intelligence practices on consumer preferences by the influence of celebrity endorsement: A conceptual approach”, International Journal Of Current Engineering And Scientific Research (IJCESR), vol. 7, No. 4, pp. 83-93.

Lekhanya, L.M. (2014), “perceived marketing intelligence and marketing communications tools used by rural small, medium, and micro enterprise in South Africa”, Journal Of Economics And Behavioral Studies, vol. 6, No. 12, pp. 1004-1010.

Lipunga, A.M. (2014), “Determinants of profitability of listed commercial banks in developing countries: Evidence from Malawi”, Research Journal Of Finance And Accounting, vol. 5, No. 6, pp. 41-51.

Lymperopoulos, C. and Chaniotakis, I.E. (2005), “Factors affecting acceptance of the internet as a marketing – intelligence tool among employees of Greek Bank branches”, International Journal Of Bank Marketing, Vol. 23, No. 6, pp. 484-505.

Maria, S., Pusriadi, T. and Darma, D.C. (2020), “Marketing intelligence: Benefits and implementation of its business”, Problems of Management In The 21st Century, Vol. 15, No. 2, pp. 1-8.

Massadeh, D.D., Al Khatib, A.Y. and Khanji, I.M. (2021), “Analyzing the profitability indicators for Islamic banks in Jordan”, International Journal Of Economics And Finance Studies, vol. 13, No. 1, pp. 67-89.

Moghaddam, R.S., Vazifeh, Z. and Okati, H. (2014), “Survey of relation between organizational factors and marketing intelligence on Iran’s Saderat Bank (case study Saderat Bank in Zabol City)”, World Journal Of Environmental Biosciences, vol. 6, pp. 83-88.

Nadeem, M. and Jaffri, S.A.H. (2005), Application of business intelligence in Banks (Pakistan), pp. 1-6.

Noviyanti, L., Suryani, N.L., Arianto, N. and Asmalah, L. (2020), “Marketing intelligence implementation for supply chain management of mix products that affect the purchasing decision on Citra Karisma, Yogyakarta”, International Journal Of Supply Chain Management, vol. 9, No. 3, pp. 1235-1242.

Nuhiu, A., Hoti, A. and Bektashi, M. (2017), “Determinants of commercial banks profitability through analysis of financial performance indicators: Evidence from KOSOVO”, VERSLAS: Teorija IR Praktika/Business: Theory And Practice, vol. 18, pp. 160-170.

Ozturk, S., Okumus, A. and Mutlu, F. (2012), “Segmentation based on sources of marketing intelligence, marketing intelligence quotient and business characteristics in software industry”, Istanbul University Journal Of The School Of Business Administration, Vol. 41, No. 2, pp. 227-240.

Perisa, A. Kurnoga, N. and Sopta, M. (2017), “Multivariate analysis of profitability indicators for selected companies of Croatian market”, UTMS Journal Of Economics, vol. 8, No. 3, pp. 231-242.

Rao, S.K. (2020), “The role of sales force engagement and level of competence on implementation of marketing intelligence system”, International Journal Of Current Engineering And Scientific Research (IJCESR), vol. 7, No. 9, pp. 126-136.

San, O.T. and Heng, T.B. (2013), “Factors affecting the profitability of Malaysian commercial banks” African Journal Of Business Management, vol. 7, No. 8, pp. 649-660.

Shailza, Yadav, A. and Meena, S. (2020), “Role of market intelligence in agricultural marketing”, Journal Of Pharmacognosy And Phytochemistry, pp. 131-134.

Ubiparipovic, B. and Durkovic, E. (2011), “Application of Business intelligence in the banking industry”, Management Information Systems, vol. 6, No. 4, pp. 23-30.

Vishnoi, S.K. and Bagga, T. (2020), “Marketing intelligence: Antecedents and consequences”, 3rd Internationl Conference On Innovative Computing And Communication, (ICICC), pp. 1-9.

Vishnoi, S.K., Bagga, T. and Aggarwal, R. (2019), “Marketing intelligence and firm performance: Reviewing the mediating impact of customer relationships, customer satisfaction and customer loyalty”, Indian Journal of Economics and Business, vol. 18, No. 2, pp. 555-570.

Downloads

Published

2023-03-09