Developing new models for intelligence studies
Keywords:Market Market Intelligence, Business Intelligence, Competitive Intelligence, Information Systems, Geo-Economics
AbstractThe aim of any social science to develop theories and/or models to better understand the business reality. We are happy to see that a majority of contributions this time do exactly that. The first article by Nuortimo is entitled “Exploring new ways to utilise market intelligence (MI) function in corporate decisions: Case opinion mining of nuclear power”. It is an in-depth case study about the monitoring of technology sentiment based on business environment scanning. Results show how media sentiment towards nuclear power has been mostly negative, particularly in social media. However, results from similar analyses of the image for the companies currently deploying these technology are less negative, suggesting the importance of companies’ communication and branding activities. The paper shows how technology’s media sentiment can influence a company’s brand image and marketing communications. It concludes that there is a need for better co-operation between different corporate functions, namely technology management, MI, and marketing and strategic planning. The second paper, by Bleoju and Capatina, entitled “Enhancing competitive response to market challenges with a Strategic Intelligence maturity model” shows a way to gain robustness in confronting unexpected events in real markets by adopting a wider unstructured learning perspective with the help of maturity assessment tools. This helps to pool strategic intelligence skills. The theoretical contribution is called the Strategic Intelligence Capability Maturity Model. The article by Solberg Söilen is entitled “How managers stay informed about the surrounding world”. It’s a survey of managers and knowledge workers to find out exactly what sources of information they gather to help their organization stay competitive. Conclusions from the data are drawn and a model presented that brings together previous theory with new empirical findings. The first issue of 2019 was delayed primarily due to the journal’s involvement as co-sponsor of the ICI Conference in Luxembourg in May. As always, we would above all like to thank the authors for their contributions to this issue of JISIB. Thanks to Dr. Allison Perrigo for reviewing English grammar and helping with layout design for all articles and to the Swedish Research Council for continuous financial support. We hope to see as many as possible at the ICI Conference in Bad Nauheim in May, 2020. On behalf of the Editorial Board, Sincerely Yours, A list of authors relevant contributions are included.
Solberg Søilen, K. (2013). Exhibit Marketing & Trade Show Intelligence - Successful Boothmanship and Booth Design. Springer Verlag, Berlin
Solberg Søilen, K. (2012). Geoeconomics. Ventus Publishing ApS/Bookboon, London
Jenster, P., Solberg Søilen, K. (2009). Market Intelligence: Building Strategic Insight. Copenhagen Business School Press, Denmark
Solberg Søilen, K. and Huber, S. (2006). 20 svenska studier för små och medelstora företag – pedagogik och vetenskaplig metod. Studentlitteratur, Lund
Solberg Søilen, K. (2005). Introduction to Public and Private Intelligence. Studentlitteratur, Lund
Solberg Søilen, K. (2005). En liten bok i Logikk. Hvordan lære å tenke. GRIN Humanities, Norderstedt, Germany
Solberg Søilen, K. (2005). Wirtschaftsspionage in Verhandlungen aus Informationsökonomischer Perspektive - Eine Interdisziplinäre Analyse. Dissertation. Faculty of Economics/Wirtschaftswissenshaftlichen Fakultät Universität Leipzig, Germany
Lashgari, M., Sutton-Brady, C., Solberg Søilen, K., & Ulfvengren, P. (2018). Adoption strategies of social media in B2B firms: a multiple case study approach. Journal of Business & Industrial Marketing, 33(5), 730-743.
Tontini, G., & Söilen, K. S. (2017). Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL). Asia Pacific Journal of Marketing and Logistics, (just-accepted), http://www.emeraldinsight.com/doi/pdfplus/10.1108/APJML-09-2016-0173
Søilen, K. S. (2017). Why care about competitive intelligence and market intelligence? The case of Ericsson and the Swedish Cellulose Company. Journal of Intelligence Studies in Business, 7(2).
Söilen, K. S. (2017). Why the social sciences should be based in evolutionary theory: the example of geoeconomics and intelligence studies. Journal of Intelligence Studies in Business, 7(1).
Solberg Søilen, K. (2016). Economic and industrial espionage at the start of the 21st century–Status quaestionis. Journal of Intelligence Studies in Business, 6(3).
Solberg Søilen, K. (2016). Users’ perceptions of Data as a Service (DaaS). Journal of Intelligence Studies in Business, 6(2), 43-51.
Solberg Søilen, K. (2016). A research agenda for intelligence studies in business. Journal of Intelligence Studies in Business, 6(1), 21-36.
Gedda, David, Nilsson, Billy, Såthén, Zebastian and Solberg Søilen, Klaus (2016). Crowdfunding: Finding the optimal platform for funders and entrepreneurs. Technology Innovation Management Review, 6, 3, pp. 31-40
Solberg Søilen, Klaus (2015). A place for intelligence studies as a scientific discipline. Journal of Intelligence Studies in Business, Vol. 5, No 3, pp. 34-46.
Oubrich, Mourad, Aziza, Amine, Solberg Søilen, Klaus (2015). The impact of CRM on QoE: An exploratory study from mobile phone industry in Morocco. Journal of Intelligence Studies in Business, Vol 5, No 2, pp. 22-35.
Drozdz, Sebastian, Dufwa, Marcus, Meconnen, Robiel, Solberg Søilen, Klaus (2015). An assessment of Customer Shared Value in the restaurant industry. Theoretical and Applied Economics, No. 4, 605, pp. 85-98
Granquist, C., Strömberg, F., Solberg Søilen, K. (2015). Games as a marketing channel – the impact of players and spectators. International Journal of Electronic Business Management, Vol. 13, No. 1, pp. 57-65
Vriens, Dirk, Solberg Søilen, Klaus (2014). Disruptive Intelligence - How to gather Information to deal with disruptive innovations. Journal of Intelligence Studies in Business, Vol. 4, No 3, pp. 63-78
Solberg Søilen, Klaus (2014). A survey of users’ perspectives and preferences as to the value of JISIB – A spot-check. Journal of Intelligence Studies in Business, Vol. 4, No 2, pp. 61-65
Svensson, B., Frestad Solér, M. Solberg Søilen, K. (2014). Bara segrar bygger inga varumärken, Svensk Idrottsforskning, Nr 3, pp. 14-19
Tontini, G., Solberg Søilen, K., Silveira, A. (submitted 2014). Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services. Transportation Journal
Agostino, Alessandro, Solberg Søilen, Klaus, Gerritsen, Bart (2013). Cloud solution in Business Intelligence for SMEs –vendor and customer perspectives, Journal of Intelligence Studies in Business Vol 3, No 3, pp. 5-28
Solberg Søilen, K. (2013). An overview of articles on Competitive Intelligence in JCIM and CIR. Journal of Intelligence Studies in Business Vol 3, No 1, pp. 44-58.
Solberg Søilen, K., Jenster, P. (2013). The Relationship between Strategic Planning and Company Performance – A Chinese perspective. Journal of Intelligence Studies in Business, Vol 3, No 1, pp. 15-30.
Tontini, G., Solberg Søilen, K., Silveira, A. (2013). How interactions of service attributes affect customer satisfaction: A study of the Kano model’s attributes. Total Quality Management & Business Excellence, Volume 24, Issue 11-12, pages 1253-1271
Solberg Søilen, K., Nerme, P., Stemström, C., Darefelt, N. (2013). Usage of internet banking among different segments – trust and information needs. Journal of Internet Banking and Commerce, Vol 18, No 2, pp. 2-18
Fri, W., Pehrsson, T., Solberg Søilen, K. (2013). How the phases of cluster development are associated with innovation – the case of China. International Journal of Innovation Science, Vol. 5, Nr. 1, pp. 31-43.
Hansson, L., Wrangmo, A. Solberg Søilen, K. (2013). Optimal ways for companies to use Facebook as a marketing channel. Journal of Information, Communication and Ethics in Society. Vol. 11 Iss: 2, pp. 112 – 126.
Solberg Søilen, K., Tontini, G. (2013). Knowledge Management systems and Human Resource Management policies for Innovation benchmarking: a study at ST Ericsson. Internatinal Journal of Innovation Science, Vol 5, No 3, pp. 159-171
Yasmina, A., Solberg Søilen, K., Vriens, D. (2012). Using the SSAV model to evaluate Business Intelligence Software. Journal of Intelligence Studies in Business, Vol 2, No 1, pp. 29-40.
Solberg Søilen, K. Hasslinger, A. (2012). Factors shaping vendor differentiation in the Business Intelligence software industry. Journal of Intelligence Studies in Business, Vol 2, No 3, pp. 48-54.
Sabanovic, A., Solberg Søilen, K. (2012). Customers’ Expectations and Needs in the Business Intelligence Software Market. Journal of Intelligence Studies in Business, Vol 2, No 1, pp. 5-20.
Solberg Søilen, K. (2012). The Fallacy of the Service Economy. European Business Review, Vol 24, Iss: 4, pp. 308-319.
Solberg Søilen, K, Kovacevic, M. A., Jallouli, R. (2012). Key Success Factors for ST-Ericsson using Value Chain model. Journal of Business Research. Volume 65, Issue 9, pp. 1335-1345.
Solberg Søilen, K., Baback Alipour, P. (2011). A Knowledge Model for Global Catastrophic Risk. Knowledge Organization 38, No 5, pp. 438-455.
Solberg Søilen, K. (2010). Management Implementation of Business Intelligence Systems/Gestion de la implementacion de sistemas de intelligencia de negocios. Inteligencia y seguridad, No. 9, December 2010- May 2011, pp. 46-67.
Solberg Søilen, K. (2010). Boosting Innovation and Knowledge through Delocalization: Market Intelligence at Trade Shows. Problems and Perspectives in Management, Iss 3, pp. 200-208.
Solberg Søilen, K. (2009). Life style welfare: How the New Class has transformed the Scandinavian Welfare State. Telos, No. 148, pp. 73-85.
Tontini, G., Solberg Søilen, K. (2015). Innovation Management, in Su Mi Dahlgaard-Park (Ed.), Encyclopedia of Quality and the Service Economy, Sage Publications, Thousand Oaks, CA, v. 1, p. 301-312.
Gerritsen, Bart H.M, Solberg Søilen, K. et al. (2014). Product Development in the Socio-sphere - Game Changing Paradigms for 21st Century Breakthrough Product Development and Innovation. Ch. 7. Social Media Coming to the Mall: A Cross-Channel Response. Springer, PP. 169-235.
Solberg Søilen, K. (2014). Benchmarking innovation (chapter 10), in Gupta, Praveen and Trusko, Brett (Eds.), Global Innovation Science Handbook. McGraw-Hill, New York, PP. 141-158
Solberg Søilen, K. (2011). Exhibit Intelligence. In Haton, J-P, M., Sidhom, S., Ghenima, M., Benzakour, K. (Eds). Information Systems & Economic Intelligence, Marrakech, PP. 18-25
Solberg Søilen, K. (2008). Management Implementation of Business Intelligence Systems. In Flory, A., Ghenima, M., Sidhom, S. (Eds). Systemes d’information & Intelligence Economique. I.H.E. editions: Tunis. PP. 358-371
Jenster, P., Solberg Søilen, K. (2005). Business Marketing Intelligence: Analysis and Tools. In Jenster et al. Managing Business Marketing & Sales. Copenhagen, Denmark: Copenhagen Business School Press, PP. 77-119
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