A competitive intelligence model based on information literacy: organizational competitiveness in the context of the 4th Industrial Revolution

Selma Leticia Capinzaiki Ottonicar, Marta Lígia Pomim Valentim, Elaine Mosconi

Abstract


This paper investigated how information literacy and competitive intelligence are
connected in business management and information science fields. It demonstrates the
contribution of information literacy in the phases of the competitive intelligence process. This
paper is relevant, since the model supports creativity and collaborative innovation in small
businesses in the context of Industry 4.0. Furthermore, it contributed to connect the information
science and business management fields, so it is multidisciplinary. It also proposes a theoretical
model of information literacy and competitive intelligence in the context of Industry 4.0, which
can be used for applied research. The methodology was developed based on a systematic
literature review (SLR) of information literature and competitive intelligence. These concepts
contribute to the development of a framework and a conceptual model in which the three themes
are interconnected and demonstrate that information literacy can efficiently contribute to the
competitive intelligence process, especially in the context of the Fourth Industrial Revolution.


Keywords


Competitive intelligence; Industry 4.0; information literacy; systematic literature review

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